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Data Protection Policy

junglee apps Privacy Policy

The security of your personal information is our top priority. Learn how junglee apps collects your data, how it is used, and how it is kept safe.

Last Updated: January 2026 Language: Bengali (bn-BD) Version: 2.4
SSL Encryption
256-Bit Security
Encrypted Storage
Data Secure
Not Sold to Third Parties
100% Confidential
GDPR Compliant
International Standards

How We Protect Your Information

The Core Pillars of Privacy Protection at junglee apps

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same level of security used in banking.

Your Data Is Never Sold to Third Parties

Your personal information is never sold or rented to advertisers or any third party — not ever.

Identity Verification (KYC)

Information collected during KYC is used solely for identity verification. Sensitive copies are deleted once verification is complete.

Secure Data Storage

All data is stored on encrypted servers. Regular security audits are conducted and firewalls remain active to prevent unauthorized access.

Opt-Out Option

If you no longer wish to receive promotional emails or notifications, you can opt out at any time from your settings. We respect your preferences.

Scheduled Data Deletion

After account closure, all your personal data is permanently deleted once the legally required retention period has ended.

Table of Contents
1. Introduction 2. Data Collection 3. Data Usage 4. Cookie Policy 5. Third Parties 6. Data Retention 7. Your Rights 8. Security Measures 9. Minors 10. Changes Common Questions
1

Scope & Applicability

Welcome to the junglee apps Privacy Policy. This document explains in detail how we collect information from registered members on our platform, how we use it, and how securely it is stored. As a responsible gaming platform, junglee apps believes that every user's right to privacy is of the utmost importance.

This privacy policy applies to the junglee apps website, mobile app, and all associated services. By using our platform, you are considered to have consented to the collection and use of information as described in this policy.

We always believe in transparency. If anything is unclear or you have questions about your personal information, please contact our support team.

Important: This privacy policy is updated regularly. The most recent update was made in January 2026. It is a good idea to review this page before each use of the platform.

2

What Information We Collect

Junglee apps collects your information in two ways — directly from what you provide, and automatically through your use of the platform. A detailed breakdown is provided below:

Type of Data How Data Is Collected Mandatory?
Name & Mobile Number At Registration Yes
National ID / Passport During KYC Verification For Withdrawals
Payment Information On Deposit / Withdrawal For Transactions
Device & IP Information Automatically For Security Purposes
Gaming Activity For Platform Use For Service Improvement
Cookies & Browser Data Automatically To Improve Your Experience

We only collect information that is genuinely necessary to provide our services. We do not want or request unnecessary personal data. We never store sensitive financial information such as credit card numbers or bank passwords — such data is processed directly through the payment gateway.

3

How Your Information Is Used

Junglee apps uses your information only for specific, transparent purposes. Your data is never shared with any third party without your consent or a legal obligation to do so.

  • Account Management: Your name, mobile number, and password are used to create, secure, and manage your account.
  • Payment Processing: Payment information is used to process deposits and withdrawals.
  • Fraud Prevention: Device and IP information is analyzed to detect multiple accounts or suspicious activity.
  • Customer Support: Your information is verified in order to resolve your complaints or queries.
  • Personalized Experience: Relevant offers are made based on your preferred games and betting types.
  • Legal Compliance: Data is retained to comply with AML (Anti-Money Laundering) and KYC regulations.
  • Promotional Communications: To keep you informed about new offers and bonuses. You can opt out of this at any time.

Our Commitment: Your information will never be sold to third parties for advertising purposes. We believe in limited, purpose-driven use of data.

4

Cookie Policy

The junglee apps website and app use cookies. Cookies are small text files stored in your browser that help make your browsing experience smoother and more personalized.

Types of Cookies We Use:

  • Essential Cookies: Essential for the platform's core functionality. Without these, the site will not work properly and they cannot be disabled.
  • Functional Cookies: To remember your login details and preferences, so you do not have to log in again every time.
  • Analytics Cookies: To understand how users interact with the platform, helping us improve our services.
  • Security Cookies: Used to detect fraud and unauthorized access.

You can block or delete cookies at any time from your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

5

Sharing Data with Third Parties

Junglee apps does not sell any personal information. However, limited data may be shared with trusted third parties in specific circumstances:

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions. Each of these institutions maintains its own strict privacy policy.
  • Identity Verification Services: Information is shared with registered verification agencies to facilitate the KYC process.
  • Law Enforcement: We are legally required to provide information upon a court order or government directive.
  • Technology Partner: Cloud service or security software providers have limited access for platform operations, but cannot use your data for their own purposes.

Please Note: Before sharing data with any third party, we ensure they adhere to the same privacy standards we uphold and that the data is used solely for the specified purpose.

6

Data Retention Period

Junglee apps does not retain data beyond set timeframes. A separate retention policy applies to each category of information:

  • Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
  • Transaction Records: Retained for up to 7 years (in compliance with AML regulations).
  • KYC Documents: Sensitive images are deleted after verification is complete. Metadata is retained for 5 years.
  • Gaming Logs: Retained for up to 2 years for dispute resolution purposes.
  • Cookie Data: Browser session or up to 1 year.
  • Marketing Communication Log: Deleted within 1 year of opting out.

After the applicable retention period, your data is securely deleted or anonymized in a way that makes identification impossible.

7

Your Data Rights

As a junglee apps member, you have the following rights over your own information. Contact our support team to exercise any of these rights.

Right to Access

You may request to view what personal information we hold about you. This will be provided within 30 days.

Right to Rectification

You can request corrections to inaccurate or outdated information. Some details can also be updated directly from the Settings page.

Right to Erasure

You may request deletion of all data beyond the legally required limits after your account is closed.

Right to Object to Processing

You can object to the use of your data for marketing or profiling purposes.

Right to Data Portability

You may request an export of your data in a machine-readable format (JSON/CSV).

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

8

Security Measures

Junglee apps protects your information using industry-leading technology and practices. Our security framework operates across multiple layers:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, ensuring no one can intercept data in transit.
  • Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
  • Two-Factor Authentication (2FA): Additional verification is available for account logins and high-value transactions.
  • Firewall & DDoS Protection: Advanced firewall systems are in place to prevent unauthorized access and cyberattacks.
  • Regular Security Audits: A third-party team of experts regularly audits our systems to identify vulnerabilities.
  • Staff Training: All our staff receive rigorous data protection training and have access only to the information required for their role.
  • Incident Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

Stay Vigilant: No matter how robust our security measures are, your own vigilance matters too. Use a strong password, never share it with anyone, and avoid logging in over public Wi-Fi.

9

Minor Privacy

Junglee apps strictly prohibits use of the platform by anyone under 18. Our privacy policy places special emphasis on protecting minors:

  • Date of birth verification is mandatory at the time of registration.
  • Age verification is carried out as part of the KYC process.
  • If a user is identified as a minor, their account is immediately closed and their data is deleted.
  • We never knowingly collect or store information from minors.

If you suspect a minor is using our platform, please notify our support team immediately. We will take prompt action.

10

Policy Changes & Updates

Junglee apps reserves the right to update this privacy policy, in part or in full, at any time. When changes are made, we follow the process outlined below:

  • The date of any changes will be published at the top of this page as the "Last Updated" date.
  • You will be notified of any significant changes via your registered email and platform notifications.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

Tip: Visit this page regularly to stay up to date with our latest Privacy Policy. We have no intention of keeping any changes from you.

FAQ

Absolutely not. junglee apps never sells your personal information to advertisers or any third party. We use data only to provide our services and, to a limited extent, where required by law.

Retention periods vary by data type. Transaction records are kept for 7 years in accordance with AML regulations. Account information may be retained for up to 5 years after closure. After the applicable period, data is securely deleted.

Yes. You may request access to your data through our support team. After identity verification, we will provide a full summary of all stored information within 30 days.

You can update your notification preferences in your account settings. You can also click the "Unsubscribe" link at the bottom of any promotional email to be removed from the list. This is completely free and takes effect immediately.

Yes, absolutely. In the event of a data breach, we will notify all affected users within 72 hours via email and platform notification, with full details on what data was affected and what steps you should take.

Disabling analytics and marketing cookies will not affect normal platform operation. However, disabling essential or security cookies may cause login issues and security features to stop working. We recommend keeping essential cookies enabled.
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Your Privacy Is Our Responsibility — Come to junglee apps

Junglee apps is a transparent and secure platform where your information is fully protected. Join today and enjoy with complete peace of mind.

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